introduction
Welcome to Valmika. This website is operated by Valmika, a Mumbai-based sole proprietorship business engaged in sourcing and selling 100% natural spiritual, astrological, and wellness-related products.
Throughout the website, the terms “we”, “us”, “our”, and “Valmika” refer to Valmika. The terms “you”, “user”, “customer”, and “buyer” refer to any person visiting, accessing, browsing, using, or purchasing from our website.
By visiting our website, using our services, filling any form, using our calculators, placing an order, or purchasing any product from Valmika, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
If you do not agree with these Terms & Conditions, you should not access or use this website.
These Terms should be read together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Cancellation Policy, and any other policy available on the website.
Online Store Terms
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You agree not to use our website, products, services, content, calculators, forms, or any other feature for any unlawful, fraudulent, harmful, misleading, or unauthorized purpose.
You must not upload, transmit, or distribute any virus, malware, spam, harmful code, or anything that may affect the proper functioning of our website.
Any breach of these Terms may result in suspension, cancellation of order, refusal of service, or legal action where required.
General Conditions
We reserve the right to refuse service, cancel orders, restrict access, or limit sales to any person, location, or jurisdiction at our sole discretion.
We may modify, suspend, or discontinue any part of the website, product, service, feature, calculator, offer, or content at any time without prior notice.
You agree not to copy, reproduce, duplicate, sell, resell, exploit, scrape, misuse, or commercially use any part of our website, content, product images, design, text, reports, calculators, or services without our written permission.
The headings used in this document are for convenience only and shall not limit or affect the meaning of these Terms.
Products and Natural Variations
Valmika is committed to sourcing and selling 100% natural products only. Our products may include Rudraksha, crystals, gemstones, bracelets, yantras, idols, spiritual accessories, puja products, and other astrological or spiritual remedy products.
Because many of our products are natural, their shape, size, shade, texture, markings, beads, surface, weight, and appearance may vary from piece to piece. Such natural variations are not defects.
Product images shown on the website are for representation purposes. We make every effort to display products as accurately as possible, but actual colors may vary due to lighting, photography, screen settings, or natural differences in the product.
Certificates, lab reports, authenticity cards, energization details, or product descriptions, wherever provided, apply only to the specific product or batch mentioned.
Spiritual, Astrological, and Numerology Disclaimer
Valmika may provide product recommendations, numerology reports, astrology-based guidance, spiritual content, remedies, blogs, calculators, or suggestions based on details submitted by users.
All such guidance is provided for general spiritual, cultural, religious, self-reflection, and informational purposes only.
Valmika does not guarantee any fixed result, outcome, success, cure, financial gain, relationship improvement, health improvement, or life change from the use of any product, remedy, report, calculator, gemstone, Rudraksha, crystal, yantra, or spiritual item.
Our products and services should not be treated as a substitute for medical, legal, financial, psychological, professional, or emergency advice. For any serious health, financial, legal, or mental health issue, you should consult a qualified professional.
Accuracy of Information
We try to ensure that all product descriptions, prices, availability, images, sizes, benefits, recommendations, and other information displayed on the website are accurate.
However, we do not guarantee that all information on the website will always be complete, current, error-free, or accurate.
There may be occasional errors, omissions, typographical mistakes, incorrect prices, incorrect stock status, or outdated information. We reserve the right to correct such errors, update information, cancel orders, or modify details at any time without prior notice, including after an order has been placed.
Pricing and Availability
All prices listed on the website are in Indian Rupees unless stated otherwise.
Prices, discounts, offers, shipping charges, product availability, and promotional campaigns are subject to change without prior notice.
We reserve the right to modify or discontinue any product or service at any time.
If a product becomes unavailable after your order is placed, we may contact you for replacement, delay confirmation, store credit, refund, or cancellation as per our policies.
Orders and Acceptance
Placing an order on Valmika does not automatically mean that the order has been accepted.
We reserve the right to accept, reject, cancel, or limit any order at our discretion. This may happen due to product unavailability, pricing errors, payment issues, incorrect customer information, suspected fraud, courier restrictions, bulk buying, misuse of offers, or any other reason.
If we cancel a prepaid order after payment has been received, the eligible amount will be refunded as per our Refund Policy.
Billing and Account Information
You agree to provide accurate, complete, and updated information while placing an order, creating an account, filling a form, or using our services.
This includes your name, phone number, email address, billing address, shipping address, birth details, and any other information required for order processing or service delivery.
Valmika shall not be responsible for failed delivery, delay, wrong report, wrong recommendation, or order issues caused due to incorrect or incomplete information provided by you.
You are responsible for maintaining the confidentiality of your account login details, OTP, password, and payment information.
Payments
We may accept payments through UPI, debit card, credit card, net banking, wallets, payment gateways, cash on delivery, partial cash on delivery, or any other payment method made available on the website.
All online payments are processed through third-party payment gateways or payment service providers. Valmika does not store your complete card number, CVV, UPI PIN, banking password, or sensitive payment credentials.
Payment failures, bank delays, gateway errors, or transaction issues may be subject to the policies of the respective bank or payment gateway.
Cash on Delivery and Partial COD
Cash on Delivery or Partial Cash on Delivery may be available for selected products, locations, or order values only.
If Valmika offers Partial COD, the advance amount paid by the customer may be non-refundable in cases of order cancellation after processing, refusal of delivery, fake order, incorrect address, repeated failed delivery, or return-to-origin caused by the customer.
Valmika reserves the right to disable COD or Partial COD for any customer, location, product, or order at its discretion.
Shipping and Delivery
We aim to process and ship orders within the timelines mentioned on the website. However, delivery timelines are estimates and may vary due to courier delays, product availability, weather conditions, public holidays, local restrictions, incorrect address, payment verification, or other circumstances beyond our control.
Once an order is handed over to the courier partner, delivery is managed by the courier company. We will make reasonable efforts to assist with tracking and delivery issues.
Customers are responsible for providing a complete and correct shipping address and being available to receive the order.
For more details, please refer to our Shipping Policy.
Returns, Refunds, and Exchanges
Returns, refunds, cancellations, and exchanges are governed by Valmika’s Return & Refund Policy and Cancellation Policy.
Certain products may not be eligible for return or exchange due to spiritual, personal, customized, energized, used, opened, damaged, hygiene-related, or product-specific reasons.
Products that are customized, energized, specially sourced, made on request, or selected based on personal birth details may not be eligible for cancellation, return, or refund once processing has started.
Please read the Return & Refund Policy carefully before placing an order.
Product Usage Responsibility
Customers are responsible for using products safely, respectfully, and as intended.
Natural products such as Rudraksha, crystals, gemstones, bracelets, yantras, and spiritual items may require care, cleaning, proper storage, and careful handling.
Valmika shall not be responsible for damage caused due to mishandling, improper use, exposure to chemicals, water damage, breakage, misuse, allergic reactions, personal beliefs, or expectations not being met.
If you have any skin sensitivity, medical condition, allergy, or health concern, please consult a qualified professional before using wearable products.
User-Submitted Information
If you submit reviews, feedback, testimonials, suggestions, images, comments, messages, or other content to Valmika, you grant us permission to use, edit, display, publish, share, or reproduce such content for business, marketing, service improvement, or website purposes.
You agree that your submissions will not contain false, abusive, defamatory, obscene, illegal, offensive, misleading, or harmful content.
We reserve the right to remove, edit, reject, or not publish any user-submitted content at our discretion.
Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
By using our website and services, you agree that we may collect, process, store, and use your personal information as described in our Privacy Policy.
Third-Party Tools and Links
Our website may include third-party tools, plugins, payment gateways, courier tracking links, analytics tools, social media links, embedded content, or external websites.
We do not control third-party websites or services and are not responsible for their content, policies, actions, security, accuracy, or practices.
You should review the terms and privacy policies of third-party platforms before using them.
Intellectual Property
All website content, including text, images, product descriptions, graphics, logos, icons, banners, reports, designs, calculators, layout, videos, brand name, and other materials, belongs to Valmika or is used with permission.
You may not copy, reproduce, modify, distribute, sell, publish, upload, reuse, or exploit any content from the website without written permission from Valmika.
Unauthorized use of our content, brand name, images, or website material may result in legal action.
Prohibited Uses
You are prohibited from using the website or its content:
For any unlawful or fraudulent purpose.
To violate any law, regulation, or third-party right.
To submit false, misleading, or incorrect information.
To upload or transmit malware, viruses, or harmful code.
To spam, phish, scrape, crawl, hack, or interfere with website security.
To copy or misuse our content, product images, reports, or calculators.
To harass, abuse, defame, threaten, or harm any person.
To place fake orders or misuse discounts, COD, returns, or refund policies.
To impersonate another person or provide false contact details.
To engage in any activity that may damage Valmika’s website, business, reputation, or users.
We reserve the right to terminate access, cancel orders, block users, or take legal action for prohibited use.
Disclaimer of Warranties
The website, services, products, content, calculators, recommendations, and information are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, error-free, virus-free, or available at all times.
We do not guarantee that any product, remedy, report, recommendation, or service will meet your personal expectations or produce a specific result.
To the maximum extent permitted by law, Valmika disclaims all warranties, express or implied, including fitness for a particular purpose, merchantability, accuracy, availability, and non-infringement.
Limitation of Liability
Valmika, its proprietor, team members, service providers, vendors, suppliers, partners, or affiliates shall not be liable for any direct, indirect, incidental, special, punitive, or consequential loss or damage arising from:
Use or inability to use the website.
Delay or failure in delivery.
Incorrect information provided by the customer.
Natural product variations.
Expectation of spiritual, astrological, financial, health, or personal results.
Third-party payment, courier, hosting, or technology issues.
Website errors, downtime, malware, or unauthorized access.
Use or misuse of products purchased from Valmika.
Reliance on any content, calculator, recommendation, report, or guidance.
In any case, Valmika’s maximum liability shall be limited to the amount paid by the customer for the specific product or service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Valmika, its proprietor, employees, vendors, suppliers, service providers, and partners from any claim, demand, loss, liability, expense, or legal cost arising from:
Your breach of these Terms.
Your misuse of the website or products.
Your violation of any law or third-party right.
Your submission of false or misleading information.
Your misuse of COD, refunds, returns, offers, or website features.
Force Majeure
Valmika shall not be responsible for delay, failure, or inability to perform any obligation due to events beyond our reasonable control, including natural disasters, strikes, courier disruptions, pandemics, lockdowns, government restrictions, internet failures, technical issues, payment gateway failure, supplier delays, or other unforeseen events.
Termination
These Terms remain effective unless terminated by either you or Valmika.
We may terminate, suspend, restrict, or block your access to the website or services at any time if we believe you have violated these Terms or misused our website, products, services, content, offers, or policies.
Termination shall not affect any rights, liabilities, payments, obligations, or legal claims that arose before termination.
Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue to remain valid and enforceable.
Entire Agreement
These Terms & Conditions, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, Cancellation Policy, and other website policies, constitute the entire agreement between you and Valmika regarding your use of the website and services.
Any failure by Valmika to enforce any right or provision shall not be considered a waiver of such right or provision.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from or related to the use of this website, products, services, orders, payments, or these Terms shall be subject to the jurisdiction of the courts located in Mumbai, Maharashtra, India.
Changes to Terms & Conditions
Valmika reserves the right to update, modify, replace, or revise these Terms & Conditions at any time by posting the updated version on this page.
It is your responsibility to check this page periodically for changes.
Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.
Contact Information
For questions about these Terms & Conditions, please contact us:
Valmika
Location: Mumbai, Maharashtra, India
Website: www.valmika.in
Email: support@valmika.in
Phone: +91 90909 13055